Privacy Policy

Introduction to Data Collection

When you explore the Leather & Down website, we gather specific details about your device, your engagement with the site, and information required to process your orders. We may also collect additional data if you reach out for assistance. In this policy, we define any data that can uniquely identify you (as outlined below) as “Personal Information.”

Types of Personal Information Collected

• Device Information: Includes browser version, IP address, time zone, cookie data, viewed pages, search terms, and site interactions.

  • Purpose: To ensure the site loads correctly for you and to analyse usage for optimisation.

  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

  • Shared With: Our processor, Shopify.

• Order Information: Includes name, billing and shipping addresses, payment details (e.g., credit card numbers), email, and phone number.

  • Purpose: To deliver products, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and, with your consent, send product-related updates or adverts.

  • Source: Provided by you.

• Customer Support Information: Includes name, email, or phone number.

  • Purpose: To offer customer support.

  • Source: Provided by you.

We share your Personal Information with service providers to support our services and fulfil our agreements with you. This may include compliance with legal requests or to protect our rights.

Behavioural Advertising

We utilise your Personal Information to deliver targeted adverts or marketing we think you’ll appreciate. For instance, we use Google Analytics to track site usage (learn more at https://policies.google.com/privacy?hl=en or opt out at https://tools.google.com/dlpage/gaoptout). We share data on your site activity, purchases, and ad interactions with advertising partners, sometimes via cookies (subject to your location-based consent). Learn more about targeted ads at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work, and opt out at http://optout.aboutads.info/.

Use of Personal Information

Your data is used to provide our services, including selling products, handling payments, shipping orders, and informing you about new offerings.

Legal Basis (GDPR for EEA Residents)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Your consent;

• Fulfilling our contract with you;

• Meeting legal obligations;

• Protecting your vital interests;

• Public interest tasks;

• Our legitimate interests, balanced with your rights.

Data Retention

We retain your Personal Information from orders for our records until you request its deletion (see “Your Rights” below).

Automated Decision-Making

As an EEA resident, you can object to processing based solely on automated decisions (including profiling) with significant impact. We do not use fully automated decision-making with legal effects. Our processor Wix employs limited automation (e.g., temporary IP or credit card denylists) to prevent fraud, with no significant impact.

Your Rights

Your data is initially processed in Ireland and may be transferred to Canada or the United States.

Cookies Overview

A cookie is a small amount of information downloaded to your computer or device when you visit our site. We use various cookies—functional, performance, advertising, and social media or content—to enhance your browsing experience by remembering your actions and preferences (e.g., login, region selection). This avoids re-entering details and helps us understand site usage, such as first-time or frequent visits.

Cookies We Use

• Essential Cookies:

  • _ab: Used for admin access.

  • _secure_session_id: Aids storefront navigation.

  • cart, cart_sig, cart_ts, checkout_token, secret, secure_customer_sig, storefront_digest, _shopify_u: Support shopping cart, checkout, and customer login.

• Analytics Cookies:

  • _tracking_consent, _landing_page, _orig_referrer: Track preferences and landing pages.

Cookies may be “persistent” (lasting 30 minutes to two years) or “session” (lasting until you close your browser). You can manage cookies via browser settings (found in “Tools” or “Preferences”) or sites like www.allaboutcookies.org, though blocking them may affect site functionality.

Do Not Track

We do not adjust our data practices in response to “Do Not Track” signals, as there’s no consistent industry standard.

Policy Updates

We may update this policy to reflect changes in our practices or for operational, legal, or regulatory reasons, effective as of 11:00 AM BST on Wednesday, June 11, 2025.